Ordering & Payment

Ordering Process

We have made our online shop simple to use, but here is a quick step by step guide to get you started:

• Browse the site and select the products you want to view by clicking on them. You will be taken to the detail page of that product.
• To add a product to your cart, click the ‘Add to cart’ and a mini-cart will appear on the top right of the page.
• When you are finished shopping, click on ‘Shopping cart’ to place your order. Price and availability will be displayed.
• Enter your customer information. Make sure the shipping and billing addresses are the ones you want to use for this order.
• Select your shipping and payment method. Once your details are entered and you choose to agree to the terms, click ‘Complete Order’.
• If your payment has been successful, you will then see an order confirmation page that includes your order number and details of your purchase. 

 Please note,you do not need to have an account to place an order. 

Dispatch 

Every day, we deliver to hundreds of customers across the world, ensuring the very highest levels of responsiveness to you at all times. We know how important it is to receive your goods when you expect them, therefore, our orders are packed and shipped within one business day after receiving the payment.

• We proudly offer FREE Standard Shipping on orders over $49.99.
• DHL Express Shipping option is also available for $14.95.

More information about the shipping and delivery times can be found here.

Payment Options

We are committed to providing you with the best possible care. For security purposes, following payment options are accepted: Visa, MasterCard, American Express, Discover, and PayPal. You can also choose from express payments such as PayPal Express and Apple Pay to complete transactions without the need to fill out the shipping and billing form.

Payment can be done using only the methods above, and payment for your full order offer will be taken immediately. If you are still having concerns regarding payment, please feel free to get in touch.

*Please note, refunds are only issued using the same method of payment you used to purchase.